Return & Refund Policy
Return & Refund Policy
Last updated: June 2026
Thank you for shopping with MintStoria.
We want you to be satisfied with your purchase. If you are not completely happy with your order, weβre here to help.
Return Eligibility
You may request a return or refund within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase or order confirmation is required
Non-Returnable Items
The following items may not be eligible for return:
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Personalized or custom-made products
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Final sale or clearance items
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Gift cards
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Items damaged due to misuse or improper handling
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within several business days.
Please note:
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Original shipping fees are non-refundable
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Refund processing times may vary depending on your bank or payment provider
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.
We will work with you to provide a replacement or refund if applicable.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as MintStoria is not responsible for lost return packages.
Order Cancellations
Orders may be canceled within 12 hours after purchase.
Once an order has been processed or shipped, it can no longer be canceled.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@mintstoria.com
Thank you for choosing MintStoria.
